VIP PASS INFO

With our VIP seating you will have a fabulous experience with beautiful views and private seating on the rock hill side. The space will have two to four adirondack chairs with a shared side table.  Along with a $50.00 food and drink credit, you will also have a dedicated server.

EVENT CANCELLATION POLICY

If an event is canceled, no action is required to obtain a refund of the base ticket price. We will issue a refund to the original method of payment used at time of purchase. The event provider/host is not responsible for any fees or surcharges collected from the ticket agent at time of purchase; that process will be subject to their refund policy.

WEATHER CANCELLATION POLICY

If an event is postponed, rescheduled, or moved due to weather or other reasons deemed appropriate or necessary by the event provider/host, your tickets are still valid for the new date and no further action is required. A notification outlining the available refund options will be sent to the email address used to make the purchase The status of your event, and any options available, can always be found on our website at www.sandhollowresort.com

TICKET RESALE & TRANSFER POLICY:

Tickets for events are strictly non-transferable and may not be resold. Any attempt to resell or transfer tickets without authorization is prohibited and may result in ticket cancellation without refund. Unauthorized resale or transfer of tickets may result in denial of entry to the event.

REFUND POLICY

BEFORE PURCHASING TICKETS, CAREFULLY REVIEW YOUR CONCERT DATE AND SHOWTIME. All ticket sales are final. There are limited options, based on circumstances, to transfer a ticket to another event. Please contact Sand Hollow Resort 24 hours prior of the start of the ticketed event in question, to request a ticket transfer: events@sandhollowresorts.com